EMPREGO CUSTOMER AND FIELD ENGAGEMENT PORTO, PORTO

Initial and continuing training... resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard...

• effectively communicate customer status and risks to internal and external stakeholders... • deliver and contribute to creating one-to-many customer engagements...

Maintain customer relationships and collaborate with the relevant sales account manager to ensure customer needs are met... maintain a high level of product knowledge...

This professional will also be responsible for managing the cas engagement across the customer lifecycle and ensuring successful service delivery in line with customer...

· maintain proactive and timely communications, providing frequent and informative customer updates... · proactively manage and respond to customer questions, issues...

Language skills: portuguese and english fluency (oral and written)... curious mindset and can-do attitude... provide engaging customer experiences for audiences...

* language skills: portuguese and english fluency (oral and written)... * curious mindset and can-do attitude... we ultimately believe in unleashing all talent and...

* provide hands-on support for field and factory installation and maintenance... * health and life insurance... * ability to pro-actively drive deliverables that...

• provide hands-on support for field and factory installation and maintenance... health and life insurance... ability to pro-actively drive deliverables that meet...

Career growth and personal development... card readers) and software issues... * competitive salary and performance bonus... our client specializes in mobile payments...

Card readers) and software issues... we're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment...

Identify and leverage upselling and cross-selling opportunities... passion for teaching, and a positive attitude towards issues and challenges...

Engage customers: go the extra mile to ensure customer engagement and satisfaction... understand needs: identify customer needs and ensure high satisfaction...

Core responsibilities: customer engagement: handle incoming customer calls with empathy and efficiency providing clear and helpful advice...