EMPREGO BOS ON CALL CUSTOMER PORTO, PORTO

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Meet performance metrics such as call resolution time and customer satisfaction... resolve customer issues, process orders, and manage requests effectively...

Analysing customer behaviour... answering customer queries, arranging services for customers... developing aggressive retention strategies based on customer feedback...

Descrição do emprego: oferta: german customer support advisor - porto     » manpowergroup portugal     » ref:     »     » porto     » call center / help desk detalhe...