EMPREGO SENIOR CUSTOMER OPERATIONS MANAGER LOURES, LISBOA

Mba) allied to customer facing experience... up to a high customer segmentation level... maximizing financial performance and optimizing customer satisfaction are...

Proficient in presentation skills, both to senior customer representatives but also senior internal stakeholders... ensure proactive and transparent communication...

On hand-over, guarantee that deliverables were fully commissioned and qualified, when applicable, and are meeting user requirements, cgmp guidelines, internal procedures...

Manage projects in the allocated area and escalate complex issues to more senior colleagues or managers... maximize customer satisfaction by ensuring projects are...

Collaborates with suppliers and procurement to assure the quality of their products, materials, components and/or operations... assigned projects may relate to any...

Keep the customer master data in sap updated... coordinates inbound and outbound logistical operations being accountable for the imports and exports of goods and...

Act as a delegate of the lead process engineer and takes an active role liaising with hovione and customer project teams... updates the line manager and the team...