EMPREGO ENGLISH QUALITY MANAGER ROLE LOURES, LISBOA

Fluency in english is a requirement... undertake any additional tasks commensurate with the role as and when required... prepares sops, department iops, quality...

Fluency in english is a requirement... make quality and timely decisions within the quality assurance tasks under her / his responsibility... review regulatory documentation...

Manage and control all quality control activities in accordance with identified quality assurance standards, company procedures, client specifications, contract...

Fluency in english is a requirement... master quality control processes and tools... make quality and timely decisions based on multiple sources of data...

Fluency in english is a requirement... manage and control all quality control activities in accordance with identified quality assurance standards, company procedures...

The ideal candidate has: • minimum 3 years of experience in a customer facing role within contact centre; • minimum 1 year of experience in leading and/or influencing...

english computer literate with good working knowledge of the ms office package... act as a delegate of the lead process engineer and takes an active role liaising...