EMPREGO TECHNICAL SUPPORT SPECIALIST US LISBOA, LISBOA

The technical support specialist engineer must provide a turnkey support role to all installed base customers, on the multiple platforms/services we host and serve...

Able to work with non-technical customers and technical customers alike... basic technical background in engineering for tcp/ip | networks (switching, routing)...

As a technical support engineer, you will own, troubleshoot and solve customer technical issues... within ce&s, the customer service & support (css) organization...

Your responsibilities and impact as a technical support for software services will be... assisting users with pre-sales, general inquiries and technical support...

About the role: as a support operations specialist, you will play a pivotal role in enhancing the efficiency and effectiveness of customer support operations...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

As part of our technical support team you will resolve any technical issues using your soft skills... o que procura nos candidatos fluent in portuguese and english...

Provide end-user support and training on new functionalities and best practices... excellent communication skills for effective collaboration and translation of...