EMPREGO TECHNICAL SUPPORT APP SERVICE LISBOA, LISBOA

Are you looking for a new position, where you are able to support clients and customers whilst providing customer support regarding upcoming queries?...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Your responsibilities and impact as a technical support agent will be... assist users with pre-sales, general inquiries, and technical support issues via phone/email/social...

Your responsibilities and impact as technical support for smart home devices will be... assist users with pre-sales, general inquiries and technical support issues...

As part of our technical support team you will resolve any technical issues using your soft skills... o que procura nos candidatos fluent in portuguese and english...

Assist users with pre-sales, general inquiries and technical support issues via phone/email/social media channels... your responsibilities and impact as a technical...

application support for it service (m/f) – remote... • personalized support from your team... • experience in technical analysis regarding it applications...

Remote provisioning & support: provide remote provisioning and support for customer service requests, including managing complex sla solutions...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

* service capability management: oversee the collection and continual updating of global cosmetics & hygiene laboratory service capabilities to effectively support...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

Empowering customers by promoting knowledge base and self service...   work with the customer support specialists on escalated tickets... we have recently integrated several...

Empowering customers by promoting knowledge base and self service... able to work with non-technical customers and technical customers alike...

Those queries could range from account questions, billing-related inquiries, and support ranging from basic how-to questions about the app to more complex questions...

The technical consultant will provide technical support to philips solutions... * ensure smooth transition to support projects since a technical point of view...

Proficiency in microsoft office, experience working in a medical technical environment and/or in a technical support contact center, is as must...

technical leadership: provide expert technical guidance and mentorship to customers and internal teams on the atlassian platform, including jira, confluence, jira...