EMPREGO TECHNICAL SUPPORT APP SERVICE LISBOA, LISBOA

Your role: as a technical support engineer, you will: * provide exceptional technical support to enterprise customers via phone and web-based channels...

technical skills required your technical skills provide a solid foundation for delivering exceptional support in an enterprise environment... ) and their uses...

The technical support specialist engineer must provide a turnkey support role to all installed base customers, on the multiple platforms/services we host and serve...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Tech enthusiast team: be part of a team redefining technical support with passion!... growth opportunities: we support your professional development and career growth...

application support for it service (m/f) – remote... • personalized support from your team... • experience in technical analysis regarding it applications...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... empowering customers by promoting...

Empowering customers by promoting knowledge base and self service... able to work with non-technical customers and technical customers alike...

Those queries could range from account questions, billing-related inquiries, and support ranging from basic how-to questions about the app to more complex questions...

The on-site technology support specialist provides this support to customers within the country or site by performing multiple technology support activities...

technical skills: practical knowledge of itil or other service management methodologies... ensure that managed services teams have the resources and support needed...

What you'll do * provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and msps...

The technical consultant will provide technical support to philips solutions... * ensure smooth transition to support projects since a technical point of view...

In addition to the daily application support activity, the application support team contributes to the definition of non-functional requirements that a new application...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...