EMPREGO TECHNICAL SUPPORT AGENT CUSTOMER LISBOA, LISBOA

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Position: customer support agent location: lisbon, portugal employment type: full-time duties and responsibilities: communicate with customers using various channels...

Disponibilidade para trabalhar por turnos... oportunidades de progressão de carreira... fluencia em inglês... principais responsabilidades...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets...   strong work ethic and ability...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

Your role: as a technical support engineer, you will: * provide exceptional technical support to enterprise customers via phone and web-based channels...

technical skills required your technical skills provide a solid foundation for delivering exceptional support in an enterprise environment... ) and their uses...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...