EMPREGO TECHNICAL CUSTOMER SUPPORT AT LISBOA, LISBOA

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

• you are customer and quality-oriented... your responsibilities and impact as sales and customer support for spotify and co... • ensuring customer satisfaction...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...