EMPREGO SERVICE OPERATIONS SUPPORT SHANGHAI LISBOA, LISBOA

Issue resolution support: provide support to it service owners and regional service managers, ensuring that operational goals are met... assist in sharing the achievements...

Kpis and costs) of each individual it service... * relevant certifications in it service management (e... * maintain comprehensive documentation of service and operations...

We work in a multicultural environment where we can challenge and support each other... you will also play a role in improving our bus stops operations, communicating...

A customer-first attitude with a deep commitment to delivering high-quality service and support... proven experience leading teams in a 24/7 technical support or...

About the entity (company name) is becoming a sustainable tech-led company and at (company name) group operations we are one of the major catalysts for this transformation...

Ensure that managed services teams have the resources and support needed for effective service delivery... preferred qualifications: itil certification or similar...

Preferred experience in network operations or on field operations... work with the customer support specialists on escalated tickets... empowering customers by promoting...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

Valuable: service now, sap-hcm and/or workday * soft skills: effective communication... * experience: at least 1 year in human resources / service line...

Experience in network operations or on field operations... empowering customers by promoting knowledge base and self service...   role: the technical support specialist...

Preferred experience in network operations or on field operations... empowering customers by promoting knowledge base and self service... preferably with a b...

* support experience in a high-volume environment, including service industries, retail, hospitality or other support environments - preferred but not mandatory...

This role will help ensure efficient day-to-day operations and support across the company... on the office management area, support ensuring a good office maintenance...

Responsibilities: application support (l1/l2): provide first- and second-level support to ensure application stability, availability, and performance for banking...

Customer operations manager ensures that all processes and operations related to customer service are efficient, effective, and aligned with the company's strategic...

operations we're passionate about operational excellence, acting with our customers and partners always in our heart... we'll trust you to deliver an impeccable...