EMPREGO SERVICE OPERATIONS SUPPORT SHANGHAI LISBOA, LISBOA

Job purpose: to lead, motivate, and support a customer service team in lisbon, ensuring high service standards and cultural alignment with local portuguese values...

A customer-first attitude with a deep commitment to delivering high-quality service and support... proven experience leading teams in a 24/7 technical support or...

About the entity (company name) is becoming a sustainable tech-led company and at (company name) group operations we are one of the major catalysts for this transformation...

Ensure that managed services teams have the resources and support needed for effective service delivery... preferred qualifications: itil certification or similar...

Preferred experience in network operations or on field operations... work with the customer support specialists on escalated tickets... empowering customers by promoting...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

Preferred experience in network operations or on field operations... empowering customers by promoting knowledge base and self service... able to work with non-technical...

Valuable: service now, sap-hcm and/or workday * soft skills: effective communication... * experience: at least 1 year in human resources / service line...

Responsibilities: application support (l1/l2): provide first- and second-level support to ensure application stability, availability, and performance for banking...

* support the implementation of organizational realignments for master data and administrative processes... you will implement the operational capabilities of the...

This role will help ensure efficient day-to-day operations and support across the company... on the office management area, support ensuring a good office maintenance...

operations we're passionate about operational excellence, acting with our customers and partners always in our heart... we'll trust you to deliver an impeccable...

Exceeds their expectations by providing exceptional service through the quality, speed and efficiency of your support and delivering an unforgettable experience...

About the merchant service team at (company name)'s merchant service we strive to provide an industry leading service experience to our b2b customers...

operations we're passionate about operational excellence, acting with our customers and partners always in our heart... reporting to the customer service manager...