EMPREGO REMOTE WORK CUSTOMER SUPPORT LISBOA, LISBOA

remote provisioning & support: provide remote provisioning and support for customer service requests, including managing complex sla solutions...

work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

Able to work to targets (sla’s)... strong work ethic and ability to work efficiently and effectively with minimal supervision... able to work in an omnichannel environment...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

work closely with other departments (e... proficiency in it support tools and platforms (ticketing systems, remote desktop tools, monitoring tools, etc...

Identify and recommend improvements for automated and self-service support tools to enhance customer autonomy... address customer inquiries and manage communications...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... work closely with a small, tight-knit customer experience...

support engineer for internet services (m/f) – remote... • work with relevant l3 teams... • personalized support from your team... • constant feedback on your work...

•experience as a customer support representative or similar cs role... •experience as a customer support specialist or similar cs role... position snapshot...

•respond to customer queries phone and written channels in a timely and accurate way •identify customer needs and help customers use specific features •inform customers...

Descripción del puesto: dutch-speaking sales, marketing, customer support & content moderation roles in lisbon, portugal are you ready for an exciting opportunity...

A shuttle bus to commute to the facilities and the possibility of financial support to your studies... what you can expect from us… a hybrid and flexible working...

Providing ad-hoc support... ensuring high level of customer satisfaction... your responsibilities and impact as customer support/back-office will be...

•experience as a customer support specialist or similar cs role... •medical support available at the office... •identify customer needs and help customers use specific...

We are recruiting a customer service agent fluent in french to work remotely helping customers with their questions and doubts when using the client's products and...

A young, fast-paced, and dynamic work environment... experience in customer service, support, or related areas (crm)... provide fast and efficient responses to customer...

Project leader / business support (m/f) – remote... • personalized support from your team... • constant feedback on your work... • your hr and support teams will...