EMPREGO FIELD SERVICE TECHNICAL SUPPORT LISBOA, LISBOA

Experience in network operations or on field operations...   role: the technical support specialist engineer must provide a turnkey support role to all hoist installed...

technical skills... remote support & in person/on desk/field support... experience in large-scale end user support operations (+ users)... language skills...

* relevant certifications in it service management (e... kpis and costs) of each individual it service... * in-depth knowledge of escalation procedures, incident...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Application support for it service (m/f) – remote... • personalized support from your team... • experience in technical analysis regarding it applications...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

Empowering customers by promoting knowledge base and self service...   empowering customers by promoting knowledge base and self service... we have recently integrated several...

Empowering customers by promoting knowledge base and self service... preferred experience in network operations or on field operations... able to work with non-technical...

technical skills: practical knowledge of itil or other service management methodologies... ensure that managed services teams have the resources and support needed...

This is the perfect role for someone who already has a strong background or relevant experience in technical customer support and who has ideally worked in customer-facing...

What you'll do * provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and msps...

The technical consultant will provide technical support to philips solutions... your role: * provide remote and on-site technical support to the project team...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

Within ce&s, the customer service & support (css) organization builds trust and confidence for every person and organization through delivering a seamless support...

* participate to technical onboarding calls to boost the adoption... * identify, detect incidents and quickly provide a technical and/or commercial solution...