EMPREGO ENTERPRISE INCIDENT PROBLEM MANAGEMENT LISBOA, LISBOA

The mim lead will report into the head of incident and problem management... • lead incident response teams, developing and refining incident management policies...

Reporting into the executive director for enterprise procurement & payables, the risk and sustainability management senior director will lead a global organization...

Daily incident solving in hcm pa, pt, py, om (2nd and 3rd level support) map requirements, processes and objectives, develop necessary product modifications to satisfy...

We are excited to share many aspects of risk management and strategy, from the risk management process to the larger complex strategy and operations of the function...

Experience with monitoring and incident management tools specific to managed services... interpersonal skills: excellent communication and client relationship management...

What you'll need 2-3 years of experience in enterprise partnerships, consulting, business development, account management, project management...

Your primary accountability is ensuring accordance of the service management and request management process with servicenow platform development strategy and ensuring...

Key responsibilities: - managing all aspects of quality of service (qos) and service ownership for network services - defining and documenting operating models for...

* customer engagement: build rapport with enterprise customers and partners... * escalation protocols: be proactive about escalating issues to management when necessary...

* customer assistance: support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis...

* communication with user's community * incident resolution (capable to explain complex solution of the incident in a user-friendly manner)...

Resolve incidents, troubleshoot issues, and execute problem management processes in adherence to itil best practices... itil process management: implement and adhere...

* maintaining and monitoring product master data within enterprise systems... * applying data governance framework (including the management of data, data policies...

Maintaining and monitoring product master data within enterprise systems... applying data governance framework (including the management of data, data policies and...

• time management... • solid understanding of itil processes, particularly incident, problem, and change management... we have multidisciplinary skills and it know-how...

• time management... • data import and management... • understanding of enterprise it architecture... • understanding of and experience working with it service management...

What will you do: administration of linux based gpu hpc cluster for artificial intelligence (ai) support vred rendering cluster and hpc cluster for computer aided...

This role aligns with the practices of traditional management consulting firms... performance analytics * use quantitative and qualitative skills and enterprise...

To qualify for the role, you must have academic education preferably in information systems management, computer science, engineering, or similar fields of study...

Supporting the team management... experience with the itsm and grc modules, including incident, problem, change, and compliance management...