EMPREGO CUSTOMER TECHNICAL SUPPORT TELECOMMUNICATIONS LISBOA, LISBOA

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

As a technical support engineer, you will own, troubleshoot and solve customer technical issues... in the customer service & support (css) team we are looking for...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing dashlane community...

The technical support specialist engineer must provide a turnkey support role to all installed base customers, on the multiple platforms/services we host and serve...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Your responsibilities and impact as a technical support for software services will be... assisting users with pre-sales, general inquiries and technical support...

Your responsibilities and impact as a technical support agent will be... assist users with pre-sales, general inquiries, and technical support issues via phone/email/social...

As part of our technical support team you will resolve any technical issues using your soft skills... o que procura nos candidatos fluent in portuguese and english...

Assist users with pre-sales, general inquiries and technical support issues via phone/email/social media channels... your responsibilities and impact as a technical...

Job description response, analysis and resolution of technical issues; ensure that the customer issues are restored in a timely manner according to the specified...