EMPREGO CUSTOMER SUPPORT MANDARIN AND LISBOA, LISBOA

Descrição da função:   - comunicação constante com os clientes, no sentido de assegurar o nível de serviço e os padrões de qualidade exigidos, tanto a nível interno...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

We are equipped with the tools and support to thrive as specialists and grow within catawiki... strong analytical and critical thinking skills...

We provide value-added services and leverage expertise, data-driven insights, and execution... using secure data and networks, partnerships and passion, our innovations...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Strong client-facing and communication skills, with the ability to handle complex and escalated customer issues professionally... monitor and report on key performance...

Troubleshooting and resolving customer issues... administrative support with registration, banking and taxes... documenting all customer inquiries...