EMPREGO CUSTOMER SUPPORT CONTENT LEAD LISBOA, LISBOA

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

customer service specialist... content moderation specialist... passion for customer service, content moderation, or technical support... what’s in it for you?...

As a turkish customer support advisor, you will... give real-time, accurate information that empowers the customer to make decisions... work location: lisbon...

• integração na nossa equipa de customer care responsável pelo apoio e suporte à nossa rede de parceiros, o que nos permite realizar o nosso propósito: better management...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

You will partner with the global reseller content manager to drive the reseller content direction, creation, and delivery and ensure content is on-time and meets...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... you'll be responsible for customer onboarding, increasing...

We're looking for a customer success specialist to support mid-tier customers during their post-sale lifecycle, throughout singular touch points including but not...

Job description your contribution to something big:   be responsible for creating several types of digital content, including social media posts, videos, infographics...

Therefore, content moderators need strong resilience and coping skills... content moderation is meaningful work that helps keep the internet safe...

Change management, continuous improvement & innovation * lead the change management process for servicenow enhancements, ensuring minimal disruption to customer...

* support the implementation of organizational realignments for master data and administrative processes... determine whether the document issued by the customer...

lead tracking, reporting)... customer solutions expert (germanspeaker)... troubleshooting customer issues and providing suitable solutions... ) is an advantage...