EMPREGO CUSTOMER SERVICE TOBACCO INDUSTRY LISBOA, LISBOA

(company name) is looking for an experienced customer service representative to set up and expand our customer support operations team... customer support representatives...

Proven customer service experience in a similar role (insurance industry experience is a plus)... position overview: as a customer service representative, you will...

Key responsibilities: * customer interaction: handle customer inquiries (approx... * comprehensive product and service overview... * customer relationship management...

•familiarity with nestlé industry is a plus... •identify customer needs and help customers use specific features... •experience as a customer support representative...

Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platforms a day in the life...

customer service strategy: contribute to the development and execution of our customer service strategy to achieve targeted customer experiences...

customer relationship * build and maintain strong operational customer relation... * payments/fintech industry experience is a pre... * ensure the follow up on agreed...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... you'll be responsible for customer onboarding, increasing...

About the merchant service team at (company name)'s merchant service we strive to provide an industry leading service experience to our b2b customers...

* passion to drive closures & high-level customer service orientation - customer centricity... * responsible for cross sell/up sell, customer retention...

Support the measurement of customer happiness and drive customer satisfaction upwards... previous experience in the telecommunications industry...

The customer lifecycle data steward sits within the global data management team, and will be reporting directly to the customer lifecycle supervisor...

Inform about any business opportunity discovered at the customer through the relevant channels... the successful candidates will report to the service delivery manager...

● experience in customer service or back office... ● taking full responsibility for all issues that you come across, you’ll be delivering end to end customer service...