EMPREGO CUSTOMER SERVICE ENGLISH AND LISBOA, LISBOA

Strong analytical and critical thinking skills... ability to quickly switch between various customer channels like phone and e-mail communications...

Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing...

Investigate and resolve customer complaints and concerns with empathy and professionalism... proficiency in using computer systems and software for data entry and...

Qualifications specialist skills and experience essentail:   •    excellent written and verbal dutch... •    business level of english is required...

You'll resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure...

We are recruiting a quality/trainer for our customer service department fluent in both german and french, that will execute a global quality program that is aimed...

* background in after-sales, client operations, or similar roles within logistics and customer service... * customer service analytics & reporting: * play an active...

* fluent in english and german, both written and spoken... * collaborate with sales and customer service to sort out any issues and keep the payment process running...

What you'll do * provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and msps...

What you will do in this role as a customer service representative, you will: manage incoming phone calls identify and assess customers’ needs to achieve satisfaction...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Your position is centered on maintaining customer loyalty and satisfaction through proactive and responsive support... a strong customer orientation is essential...

Adapt, support and contribute to the growth and continuous improvement of the department and accp... travel arrangements and expenses reports...