EMPREGO CUSTOMER EXPERIENCE WORK FROM LISBOA, LISBOA

A work from home allowance to help with your monthly household bills... the customer experience department is also a crucial link between departments, closely working...

Answering incoming queries from customers... your responsibilities and impact as a customer experience specialist will be... ensuring high level of customer satisfaction...

Understands the organizational and customer success strategy... works with customers to design programs of work... customer success leadership · listens to conversations...

work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

* 2 days work from home and 3 days at the office when on the morning shift... * experience in managing support tickets throughout the entire support lifecycle from...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... in , (company name) received a majority investment from...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Able to work to targets (sla’s)... strong work ethic and ability to work efficiently and effectively with minimal supervision... able to work in an omnichannel environment...

In , (company name) received a majority investment from vista equity partners, a global investment firm that invests exclusively in enterprise software, data and...

Support the measurement of customer happiness and drive customer satisfaction upwards... previous experience in the telecommunications industry...

* ability to work effectively under pressure, maintain confidentiality, and exhibit sensitivity to customer needs... * customer service analytics & reporting: *...

customer service specialist... support with paper work... knowledge of the value and impact that a good customer experience can create... what’s in it for you?...

·      hybrid work model... ·      work schedule between am and pm, from monday to friday... ·      support the customer finance team... ready to seize this opportunity?...

·      hybrid work model... ·      work schedule between am and pm, from monday to friday... ·      experience in the otc process... ·      experience in the pharmaceutical...

Proven customer service experience in a similar role (insurance industry experience is a plus)... benefits: competitive salary commensurate with experience...

work closely with a small, tight-knit customer experience team, sharing responsibilities and supporting each other... customer-centric: deep passion for customer...