EMPREGO CUSTOMER EXCELLENCE PERFORMANCE MANAGER LISBOA, LISBOA

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Handle administrative tasks and documentation related to customer interactions... investigate and resolve customer complaints and concerns with empathy and professionalism...

Data analysis and reporting: dive deep into issuer customer feedback and market data to spot trends and patterns... you will develop product ideas and solutions...

customer focus: a detail-oriented, can-do attitude with a passion for delivering unparalleled customer success... 3+ years in b2b account management, customer success...

Your responsibilities include: monitoring and analyzing activity reports to track performance... managing customer relationships within your scope, ensuring proximity...

manager experience leading a team of analysts in a data driven environment... win what we expect of you our ideal candidate is a team player with customer focus...

Experience managing contracts and slas, with kpi tracking and performance reporting... ability to interpret performance data and identify trends and improvement...

Your responsibilities include:monitoring and analyzing activity reports to track performance... managing customer relationships within your scope, ensuring proximity...

If you’re looking to grow and be inspired, as a customer service representative in lisbon, portugal (on-site) you will ensure that performance goals are met across...

Role in this role, the candidate will: -collaborate closely with both global and regional teams to synthesize customer learnings and pain points facilitating the...

We're looking for a junior affiliate partnership manager to join our office in lisbon... #li-hybrid #li-mm1 we're on the lookout for a junior affiliate partnership...