EMPREGO CUSTOMER ASSISTANT SERVICE AND LISBOA, LISBOA

We are looking for a talented customer service assistant - italian speaker to join our team... excellent verbal and written communication skills...

Creation and management of newsletters customer service: respond to customer emails and phone calls, providing information and support as needed...

Excellent verbal and written communication skills... fluency in italian (this is a must and disqualifying factor) and portuguese... as a customer service assistant...

You'll resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure...

We are recruiting a quality/trainer for our customer service department fluent in both german and french, that will execute a global quality program that is aimed...

* background in after-sales, client operations, or similar roles within logistics and customer service... * customer service analytics & reporting: * play an active...

Strong analytical and critical thinking skills... ability to quickly switch between various customer channels like phone and e-mail communications...

Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing...

What you will do in this role as a customer service representative, you will: manage incoming phone calls identify and assess customers’ needs to achieve satisfaction...

Investigate and resolve customer complaints and concerns with empathy and professionalism... proficiency in using computer systems and software for data entry and...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Your position is centered on maintaining customer loyalty and satisfaction through proactive and responsive support... you will engage in both inbound and outbound...