EMPREGO CASE HANDLING TECHNICAL SUPPORT LISBOA, LISBOA

Your role: as a technical support engineer, you will: * provide exceptional technical support to enterprise customers via phone and web-based channels...

technical skills required your technical skills provide a solid foundation for delivering exceptional support in an enterprise environment... ) and their uses...

The technical support specialist engineer must provide a turnkey support role to all installed base customers, on the multiple platforms/services we host and serve...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... we have recently integrated several...

Your day-to-day will be focused on handling technical queries from our customers through a wide range of channels including email, chat, phone, and social media...

Able to work with non-technical customers and technical customers alike... preferably with network vendor technical certifications (aruba, ruckus, cisco, brocade...

The technical consultant will provide technical support to philips solutions... * ensure smooth transition to support projects since a technical point of view...

What you'll do * provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and msps...

* handling challenging and politically charged customer situations... you will own, troubleshoot and solve customer technical issues... * you develop specific technical...

Job description mission: ensure the technical and functional support of production applications...     qualifications technical skills:  -redhat jboss eap 6...

technical skills... • in case of issues: investigate, propose workaround (if possible) and implement /test corrections... it is a key tool to steer technical excellence...

* technical knowledge: google workspace and/or microsoft office... * create and update both employee support department procedures and response templates...

• personalized support from your team... • experience in help desk / application support including handling with incident management tools... what we can offer...

This is an exciting role where you guide your customers through different options and troubleshoot any technical issues they experience... althought this is a multi-channel...

Provide ongoing support and troubleshooting for automation solutions, addressing day-to-day issues and optimizing performance... develop automations aligned with...

* skilled at handling multiple issues at once to efficiently solve a large number of inquiries... descripción del puesto: community support specialist - eats - german...

As a back office advisor in this project, your daily responsibilities will include:   comply with the company’s policies and procedures to meet statutory, quality...

As a back office advisor  in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory, quality...

support for budget confirmation and po-tracking... attends meetings as required and support the resolution of procure-to-pay technical issues...