EMPREGO BACKOFFICE SPANISH CUSTOMER SUPPORT LISBOA, LISBOA

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

Job description your contribution to something big:   - app and related software customer support; - provide solutions and step by step guides to help customer's...

spanish culture experience... * able to provide clear internal customer service in both spanish (native) and english... * create and update both employee support...

Do you want to belong with the customer service team and help to build the world’s most loyal travel community? are you spanish native or fluent with strong english...

Do you want to belong with the customer service team and help to build the world’s most loyal travel community? are you  spanish  native or fluent with strong ...

Previous experience in customer service is a plus... possibility of involvement in other projects according to the company's needs and candidates knowledge...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...