EMPREGO TEAM MANAGER CUSTOMER SUPPORT LEIRIA, LEIRIA

Capture and monitor key customer success metrics (e... team buildings: regular events to strengthen our community... monitor and measure the progress of the customer...

Previous experience in customer service or support roles is preferred... collaborate with team members to improve service processes and customer satisfaction...

Appreciate working as part of a team... key responsibilities: manage customer reception and telephone service... inperson interview with manager and hr (30 mins)...

customer focus, agility and speed, problem solving, self-control/self-confidence and process orientation are decisive skills for the performance of the role...

• personalized support from your team... • your manager will take into consideration your motivations and suggestions... • your hr and support teams will always...

team buildings: regular events to strengthen our community... liaise with product management to provide feedback about customer requirements... meal allowance...

Results orientation: demonstrate a commitment to achieving results and delivering exceptional customer service... operational coordination: oversee cross-functional...

Therefore, we are looking for professionals who can support clients through the development of processes and implementation of technology, to enable better management...