EMPREGO SOFTWARE MAINTENANCE AND SUPPORT FARO, FARO

Direct involvement and initiation of feature and development requests and its delivery... (finance, legal, sales, operations, pre-sales and product management teams)...

Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries...

Patch management: apply firmware and software updates to network devices and systems to address security vulnerabilities and improve network stability...

support employee onboarding and offboarding activities... support the maintenance of the benefits plan and expense reimbursement procedures...

support software knowledge: familiarity with customer support software and troubleshooting tools... adaptability: comfortable using sales tracking tools and open...