EMPREGO CLIENT SUPPORT AND CONFIGURATION FARO, FARO

Direct involvement and initiation of feature and development requests and its delivery... excellent communication and interpersonal skills... flexibility and adaptability in...

* ability to work under strict regulations and protocols * ability to investigate and resolve complex issues * strong communication and customer service skills *...

Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries...

Develop and implement security policies and procedures... client relationship management: cultivate and manage client relationships responsibly, ensuring professionalism...

Lead and supervise risk assessments, security audits, implementation of security solutions, among others; client management excellence:  exhibit leadership in managing...

support software knowledge: familiarity with customer support software and troubleshooting tools... account management: managing client accounts and building longlasting...

Principais responsabilidades     » develop commercial solutions for complex commercial issues and manage resolution of commercial claims with customers;     » draft...