EMPREGO CUSTOMER SUCCESS PRODUCT MANAGER

This role will oversee the entire customer success team, including customer success managers (csms), customer evangelists and technical support analysts...

Coordinate interfaces between different product teams...     product strategy & delivery be accountable for the product success considering the value for the consumer...

Capture and monitor key customer success metrics (e... liaise with product management and sales to provide feedback about product development... nps and csat)...

As a customer success account management (csam) manager, you lead a high performing team of customer success account managers (csams) in varying stages of career...

Future needs; · attending and managing product related meetings; · ensuring that the product backlog is visible, transparent, and clear to all; · developing user...