EMPREGO CUSTOMER SUCCESS PRODUCT MANAGER

Coordinate interfaces between different product teams...     product strategy & delivery be accountable for the product success considering the value for the consumer...

customer relationship build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success manager...

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

Provide actionable feedback to the product team regarding client requests and suggestions for product enhancements... collaborate with internal teams, including...

Capture and monitor key customer success metrics (e... liaise with product management and sales to provide feedback about product development... nps and csat)...

As a customer success account management (csam) manager, you lead a high performing team of customer success account managers (csams) in varying stages of career...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

Future needs; · attending and managing product related meetings; · ensuring that the product backlog is visible, transparent, and clear to all; · developing user...