EMPREGO CUSTOMER ADVOCACY ENGINEER

You will collaborate with subject matter experts, across engineering teams, customer service and support, account teams, and management to ensure customer issues...

• implement workarounds to limit customer downtime... • ensuring slas to better level than customer contract... • handling all the communication related to the assigned...

Graduate engineer - optical telecoms network deployment infinera portugal carnaxide, lisbon https://youtu... you will be involved in building the next generation...

What you're going to do to expand our interdisciplinary team in zurich and portugal, we are looking for a security engineer / operations engineer with a particular...

Identify and leverage upselling and cross-selling opportunities... fluent in french... experience with software implementation is highly valued...

This role will oversee the entire customer success team, including customer success managers (csms), customer evangelists and technical support analysts...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

• aligns technical deliverables to customer business outcomes... • drives customer technology transitions, influencing solution architectures and services...

* handling challenging and politically charged customer situations... you will own, troubleshoot and solve customer technical issues... * you develop specific technical...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... collaborate with customers to develop case studies...

* perform remote connections to diagnose and solve customer needs... * assist customer with obtaining log and configuration files through network...

As a senior incident response engineer you will own, troubleshoot and solve highly complex customer technical issues... in the customer service & support (css) team...

customer requirement gathering... sales support & customer acquisition... willingness to travel to customer sites as needed... customize demo environments based...

Proactive customer care: address potential customer satisfaction concerns before they escalate into larger problems... your responsibilities will include: customer...

Support the measurement of customer happiness and drive customer satisfaction upwards... understand customer requests and match to colt’s product offering with sales...