EMPREGO CUSTOMER QUALITY ASSISTANT BRAGA, BRAGA

Descripción del puesto: position snapshot location: lisbon, portugal company: nestlé business services full-time / hybrid german and french native/near native fluent...

Maintain quality documentation within the department... assist with voice of customer (voc) surveys... maintain and monitor training materials to meet quality standards...

▶ maintain quality documentation within the department... ▶ assist with voice of customer (voc) surveys... ▶ maintain and monitor training materials to meet quality...

Participate in customer meetings, understand customer profiles and strategic plans... ensure customer communication, coordinate and escalate customer issues within...

* work to achieve key goals such as customer satisfaction and quality... as a customer advisor, you will... * focus on providing first-class customer service and...

As a customer advisor, you will... * have previous experience in customer service or as a sales representative... * attract potential customers by promoting products...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Previous experience in a contact centre or customer service role is a plus... collaborate effectively with team members and other departments to improve overall...

As a customer advisor, you will... * contribute to the development of customer loyalty... * attract potential customers by promoting products and services; suggest...

What you can expect:• to provide excellent levels of customer service and surpassing customer expectations at every opportunity• to maximise every selling opportunity...

As a customer advisor, you will... * attract potential customers by answering questions suggesting, and adding information about all services to meet the customer...

Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs... eligibility to work in accordance...

Position snapshot location: lisbon, portugal company: nestlé business services full-time / hybrid german and french native/near native fluent in english or portuguese...