EMPREGO DATA ANALYSIS CUSTOMER MANAGEMENT ALBERGARIA A VELHA, AVEIRO

Agency or account management a plus... previous experience in marketing and campaign management... expert must support businesses and markets with capabilities training...

)  experience of budget management   proficiency in portuguese & in english  strong work ethic and respectfulness required...   with relevant functional stakeholders...

Reporting to claims management lead specialist, this professional will be responsible for analyzing and solve claims and deductions raised by different stakeholders...

Quality of business partnering and delivering e2e research project management and actionable recommendations... appropriate agency management to extract maximum...

Oversee contract management with external suppliers to secure compliance with service level agreements (slas) that meet or exceed customer expectations, ensuring...

You should also continuously improve the design of customer journey, based on omnichannel customer feedbacks, data & insights and always oriented on value creation...

Manage customer/account queries to ensure sales ledger balances are clean on customer account; successful management of due and overdue balances on customer account...

data analysis and statistical skills... ensuring good time management (including down time)... hands-on experience with content management systems (preferably drupal...

- developed project management skills... responsible for team capacity, performance and people management...   - knowledgeable about reporting/data analysis kpi's...

•    calculate and communicate nbs charges to integrated marketing services customers; •    answer queries from customers during the year; •    issue invoices...