VIRTUAL FRONT OFFICE - SUPPORT ASSISTANCE
Descrição da oferta de emprego
Detalhes da função.
• Responder a pedidos de informação, reclamações, reservas, manutenções, agendamentos e reparações; • Realizar agendamentos relacionados levantamento de viaturas, extensões e localizações; • Satisfazer as expectativas do cliente e manter uma boa imagem para a empresa; • Comunicação eficaz com todos os clientes; • Horário de segunda a sexta das 07h00 às 22h00 + 1 fim de semana por mês em regime rotativo; Requisitos técnicos.
• Possuir a capacidade de lidar com volume diversificado de chamadas recebidas; • Experiência máxima entre 6 meses a 1 ano e meio; • Boas habilidades de comunicação e modo telefónico claro; • Capacidade de multitarefa (habilidades para PC.
e-mail, TALKDESK).
Full Time Job Regime de trabalho 100% presencial durante o período de formação - 2 a 4 semanas Após formação regime híbrido - 1x a 2x por semana no escritório O nosso cliente encontra-se em processo de mudança de escritório.
Outubro e Novembro - Instalações em Campolide, junto ao CC da Amoreiras Dezembro - Instalações na Amadora - junto ao Hospital da Luz
Detalhes da oferta
- OKWIN
- Indeterminado
- 30/10/2024
- 28/01/2025
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