TECHNICAL WRITER WITH DEVOPS/SOFTWARE DEVELOPMENT EXPERIENCE
Descrição da oferta de emprego
Our support team is growing and looking for new members to join and provide the best service for our customers.
We are looking for an experienced Technical Writer with DevOps/Software Development Experience who will help to document application dependencies, configurations, and related IP setups by identifying, analyzing, and interviewing application owners, ensuring comprehensive and accurate technical documentation.
CUSTOMER The Client is a leading advisor on the complexity of consumer behavior that provides big data and predictive analytics solutions.
The company offers market tracking information and insights, forecasting, and data management software for retail executives.
The Client serves manufacturing, retail, health care, and pharmaceutical industries worldwide.
PROJECT The project aims to establish a replication of their existing data platform environment, specifically for disaster recovery purposes.
The replicated environment will remain in standby mode and must be ready to activate within a maximum of 48 hours in the event of a disaster.
The overarching goal is to ensure minimal to no interruption in service.
Job Description Document application dependencies, configurations, and related IP setups by identifying, analyzing, and interviewing application owners, ensuring comprehensive and accurate technical documentation Detect and document all components on which these applications depend Interview application owners to identify all necessary dependencies Review configuration files of applications if needed Actively lead discussions and ask necessary questions to gather complete information Fill out the template provided to document all identified dependencies Ensure accuracy and completeness of the documentation Maintain high standards of quality and accuracy in the documentation Qualifications Experience in technical writing Previous experience in technical roles (DevOps, administrator, or developer) Experience in creating detailed technical documentation and diagrams (logical, deployment, network, architecture, component, UML) Ability to conduct interviews and gather information from various project participants Skill in a detailed analysis of configuration files and other technical documents Excellent communication skills and the ability to lead effective discussions Attention to detail and the ability to document complex dependencies and configurations Teamwork skills and willingness to propose improvements to streamline processes Deep understanding of application logical structures and deployment diagrams Knowledge of how web applications work Ability to create technical documentation for a technical audience Experience in creating documentation for disaster recovery scenarios Emphasis on documenting hardware, servers, storage, and connections, avoiding unnecessary details (such as application testing or design specifics) Ability to document an average application within 3 days Additional Information PERSONAL PROFILE Strong analytical and problem-solving abilities Ability to work collaboratively in a team environment Detail-oriented with a strong commitment to accuracy and quality Very good communicator, able to ask clear open/closed questions I'm interested I'm interested
Detalhes da oferta
- Sigma Software
- Em todo Portugal
- Indeterminado - Indeterminado
- 02/09/2024
- 01/12/2024
Business analysis experience... demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... analytical thinking with a methodical approach......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... cluster is a young company with a big ambition... professional career progression and support throughout your career development... ambitious to engage with other team members......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency......
We use our experience and the power of ict to shape the future of society with our customers... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory......
Write technical documentation such as test reports and test procedures; basic electronics and instrumentation tasks; close collaboration with spinit® cartridge development team; compliance with regulatory requirements for r&d; projects; when required, assistance with existing projects......