Ir à oferta completa

TECHNICAL SUPPORT FOR SOFTWARE SERVICES (GERMAN SPEAKER)

Descrição da oferta de emprego

Description: Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Technical Support Team in Lisbon!Your responsibilities and impact as a Technical Support for Software Services will be:Providing support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channelsEnsuring excellent customer satisfaction by responding in an appropriate and friendly manner Requirements: Skills, qualifications, and interests you need to succeed in this role:Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Whatever your profile and experience is, you will have the opportunity to make a difference!A native level of German and a good level of English Being an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed in your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required) Offer: What’s in it for you?Type of contract: one year contract, renewable every yearPaid training (1 - 4 weeks)Working hours: full time (40 h/week; 5 days/ week) on rotating shifts (Mo -Fr 7 am - 10 pm)Salary conditions – 2 options1. Including free accommodation (shared flat, all bills included): 1,125 € gross/month2. Excluding accommodation: 1,490 € gross/monthFor international candidates:Airport pick-up and administrative support for your integration in PortugalSubsequent reimbursement of flight costsFree annual flight homeAccommodation in a room in a shared flat in LisbonFree Portuguese language courses, water sports activities, soft trekking and much moreReal career opportunities in different career pathsPrivate health insurance included from the first day of contract signatureYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!

Ir à oferta completa

Detalhes da oferta

Empresa

Blu Selection

Localidade

Em todo Portugal

Endereço

Indeterminado - Indeterminado

Data de publicação

17/11/2024

Data de expiração

15/02/2025

Como detectar ofertas falsas

Customer Support with German & English for Insurance Company

Paco recrutiment

Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......

Technical Support Specialist

Cluster OSL

Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... adhering to time limits for contact, response, and follow-up... c2 level or german/french/italian......

German Customer Support - 5000€ signing bonus

SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... recently, we have seen streaming companies and websites taking viewers from classical......

Technical support (m,,f) : italian consumer goods

Personalbüro u. herrmann

Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... for more complex issues, escalate to the appropriate department... continuously work on improving client satisfaction by......

German Speaker Customer Service (Social Media) Remote work

SmartRecruitments

We might share your cv details directly with our client for the purpose of recruitment... are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading......

Technical support (m,,f) : french lighting solutions

Personalbüro u. herrmann

Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... appropriately manage and escalate customer issues to higher support tiers......

Content Moderation - German Speaker (Porto)

Gi Group

We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......

Technical Support | Contact Center - PT/ING (M/F) | Lisbon

Get The Job

We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......

Customer service representative ( german speaker)

Cluster osl

✓professional career progression and support throughout your career development... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order......

Customer service representative ( german or dutch speaker)

Cluster osl