TECHNICAL SUPPORT FOR MICROSOFT &#; SPANISH SPEAKER
Descrição da oferta de emprego
Here at TP, we don’t just work together but also learn, grow and have fun.
Our culture is highly meritocratic, as we believe great ideas can come from anywhere and anyone.
We are genuine in our relationships and we truly care about each others success, development and progress.
We need those who have what it takes to live their ambitions and want to embrace the world.
Our Client Founded in , Microsoft is an American multinational and one of the most known technologies companies in the world.
It’s best known for its software products, hardware products and touchscreen computers.
Microsoft aims to empower every person and every organization on the planet to achieve more! What you'll do As a Technical Support for Microsoft, youll support deliveries; Work with customers to resolve technical customer issues on the Partner Center Platform; Determine technical support Pain areas while working with Customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors; Maintain technical skills through completion of ongoing readiness and Platform training; Participate in the creation of future Microsoft support capabilities for the cloud.
What you'll need Native Spanish speaker; Fluency in English; As a Technical Support for Microsoft, youll need previous interaction with M365 technology (SPO, EXO) (required); Basic Active Directory troubleshooting skills (users, mailboxes) (required); Knowledge of Basic API and Networking (required); Understand Basic programming (Python, C#,) (is a plus).
Benefits Work location.
Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities as a Technical Support for Microsoft; Inspiring leadership; Employees empowerment and value; Long-term development opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 21/10/2024
- 19/01/2025
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... adhering to time limits for contact, response, and follow-up... c2 level or german/french/italian......
Start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... use three different software programs during the support process... for more complex issues, escalate to the appropriate department... continuously work on improving client satisfaction by......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... appropriately manage and escalate customer issues to higher support tiers......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Przygotowywanie, utrzymywanie i przeglądanie plików handlowych, rapportów i cenników... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku i języku angielskim, którzy będą reagować na naszych klientów (czat w mediach społecznościowych, e-maile, a następnie rozmowy telefoniczne)......
Your profilenative level of written and verbal communication skills in polish (mandatory);natural fast learner so you can develop your skills within a short period of time;fluency in english (minimum level b2);empathic; motivated and with a positive attitude;attention to detail; experience in dealing......
Nasze oczekiwania: obywatelstwo ue lub zezwolenie na pobyt w portugalii mówisz ojczystym językiem francuskim mówisz po angielsku (b2) mieszkasz w lizbonie lub chcesz się tam przeprowadzić lubisz kontakt z ludźmi oferujemy: zatrudnienie na pełen etat oraz praca w modelu hybrydowym : od poniedziałku......