TECHNICAL LEAD
Descrição da oferta de emprego
In , Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries.
Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia.
Also in , we were certified as a Great Place to Work©.
In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.
Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.
Job Description We are looking for a Technical Lead with 4 or more years of professional experience in roles as.
IT Operations Manager; SRE/Platform Engineer/Devops/Cloud/Infraestructure Lead; Production Support lead; Systems Engineering lead Qualifications Experience with APM monitoring tools (e.
.
Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack Hands-on technical expertise in last year at least in one type of technology solution (e.
..
CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions) Experience with Issue & Tracking systems (e.
.
JIRA or ServiceNow) Knowledge in troubleshooting applications in production environments (e.
., Weblogic, JBoss, Databases, Java or similar technologies) Knowledge in Cloud environments (e.
.
Azure, AWS or GCP) Knowledge using relational databases or NoSql (e.
.
Oracle, SQL Server, PostgreSQL, Cassandra) Good level of Spanish and English (mandatory) Bachelor's and/or Master’s in Computer Science or similar Additional Information Remote working model, in Portugal I'm interested I'm interested Privacy Policy
Detalhes da oferta
- Alter Solutions
- 17/09/2024
- 16/12/2024
Skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... proven ability in maintaining technical documentation related to software engineering, testing, and system operations... analytical thinking with a methodical......
Nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about the product, hardware or software issues, provide troubleshooting methods to customers and manage repair request, aligning with the repair network......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... respond to inbound customer requests and document relevant case information......
Provide customer tech support via phone and email, serving as the client's first point of contact... conduct initial diagnostics of client problems using 60 available processes... continuously work on improving client satisfaction by being proactive during diagnostics, such as using youtube tutorials......
You own lead qualification from inbound leads and outbound prospecting to create and close incremental business opportunities with prospects and existing customers... salesforce) understand and use various lead qualification methodologies excellent communication skills: native or fluent spoken and......
• cloud architecture and it technical infrastructure know-how... • technical and application expertise for different cloud solutions (min... • english - c1;• engineering graduate with 2-4 years of work experience as sap technical consultant with 2+ years in customer facing role (consulting, it support......
• cloud architecture and it technical infrastructure know-how... • technical and application expertise for different cloud solutions (min... we are looking for a sap basis senior with the following requirements: requisitos do trabalho • 4-6 years of sap basis working experience;• english - c1;• engineering......
Function as a mechanical engineer, you will be responsible for: technical support on the preparation of proposals with a focus on rotating and static equipment scope of work; perform engineering activities from conceptual, feed, and detail design; develop materials lists, data sheets, specifications......
