TECHNICAL ADVISOR FOR HOME AUTOMATION SYSTEMS IN LISBON (FRENCH SPEAKER)
Descrição da oferta de emprego
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native French speaker (this is a must!) + a good level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Previous experience in Customer Service or credit recovery experience is a plus Your responsibilities and impact as a Technical Advisor for Home Automation Systems will be.
Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? CDI - 3 months of trial period Working hours.
Monday to Sunday, rotating shifts 8 am to 8 pm A package in line with the market.
890€ gross/month (paid 14x) + 100€ / month performance bonus + meal vouchers of 7.
€ / workday + private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company.
2 French entrepreneurs created a startup in and today they are leading a global brand.
Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with.
They became one of the biggest international customer experience solution providers with more than multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 11/11/2024
- 09/02/2025
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer......
Privacy notice: by applying for this position, you consent to the gdpr policies of smartrecruitments... please be aware that your cv details may be shared directly with our client for recruitment purposes... join a leading outsourcing company specializing in providing top-notch customer/technical support......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Your profilenative level of written and verbal communication skills in polish (mandatory);natural fast learner so you can develop your skills within a short period of time;fluency in english (minimum level b2);empathic; motivated and with a positive attitude;attention to detail; experience in dealing......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......
Conduct feasibility studies and cost analyses for automation projects... responsibilities: design, develop, and implement automation and robotics systems to enhance operational efficiency... young graduate with a strong desire for designing and implementing automation and robotics solutions......
Nice-to-have: 6 months’ experience in a technical support role... adhering to time limits for contact, response, and follow-up... competitive salary package for entry level (includes transportation allowance) performance bonuses... location: lisbon (on-site) type of contract: non-fixed term employment......
· answer technical issues to resolve and follow up... · proactively identify additional test automation opportunities and analyse potential benefits · estimate testing effort accurately and coordinate with team members for work activities... · execute performance testing and present results for validating......
The candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for internals)... start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest......
