SWEDISH MARKET | BACKOFFICE SPECIALIST
Descrição da oferta de emprego
Company Description.
Welcome to (COMPANY NAME) Cars drive autonomously, machines speak to each other, and houses become smarter.
At (COMPANY NAME), we turn these visions into reality to improve the quality of life for people all over the world.
Start something big and become a part of forward thinkers where you can create something remarkable.
Invented for life.
With over 300 specialized associates and around 15 nationalities, (COMPANY NAME) activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.
The diversity, commitment and know-how of the team are the key success factors of this organization.
Our HR Service Europe was established as the first cross-border HR service within (COMPANY NAME).
We provide support and development of IT infrastructure tools, data management, training, recruitment and administration to over 40 countries worldwide.
Job Description.
* App and related software customer support; * First contact that the customer; * Analyze requests and answer accordingly; * Provide solutions and step by step guides to help customer's with the app usage; * Advise regarding software and app updates; * When necessary, inform customer the best way to get help regarding issues out of our range; * Inform second level support when there are recurrent issues they are not aware of; * Point of contact between the customer and the technical team; * Assist dealerships and customer support when the issue is the App.
Qualifications.
What distinguishes you.
- Norwegian (C1 level) or Swedish (C1 level) Mandatory - Fluency in English - Good communicative competencies, commitment and solutions oriented; - Experienced in customer services, ideally have worked in a customer interaction center receiving request by Phone and have interest in the travel industry (interest in modern widgets, e.
.
App customer support, is a plus).
Additional Information.
What we offer you.
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
Histórias de sucesso não acontecem por acaso...
Faz com que aconteçam! Candidata-te
Detalhes da oferta
- Indeterminado
- 07/11/2024
- 05/02/2025
Verify correct settings and specifications for the portuguese market... strong understanding of cultural nuances and the ability to adapt content for the portuguese market... localize legal pages to comply with portuguese laws and regulations... content updates:- update translated product descriptions......
Requisitos do trabalho requisitos: 12º ano ou superior/ licenciatura ou equiparado; experiência mínima de 3 anos em funções administrativas de backoffice de suporte a projetos e/ou reclamações; boa capacidade de organização, resolução de problemas, atenção ao detalhe e gestão de incidentes ou ocorrências......
Job summary: our company is seeking a payroll specialist jr... the ideal candidate should be detail-oriented, organized, and possess excellent communication skills to interact with employees and management... if you are a detail-oriented payroll professional with a passion for accuracy and compliance......
Schedule: full-time schedule of 40 hours a week, monday to friday, with the breaks provided by law... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer requirements; - probe for......
Why do we say that? we started with three employees in 2020, and today we have more than 300 employees spread across our four offices in lisbon... maintain a respectful tone in all communications, both internal and external, and ensure all communications follow procedures, guidelines, and policies defined......
Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
Responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way......
Funções: - dar suporte à estrutura comercial (propostas/ esclarecimento de dúvidas/ atendimento telefónico) - acompanhamento pós-venda - tratamento e encaminhamento de processos comerciais do segmento empresarial - tarefas administrativas inerentes perfil: - experiência na área das telecomunicações preferencialmente......
Junta-te a nós!... 000 técnicos presentes em 10 países na europa, continuamos a expandir as nossas operações e portfólio de serviços, sempre na vanguarda da inovação e desenvolvimento tecnológico... com mais de 7 000 trabalhadores, 86 nacionalidade, 16... quem tu és fluente na língua francesa (oral e......
Maintain customer partnership in portugal improve brand market share and product coverage continually... main tasks: analyze the market in portugal region and better understand sales channel in portugal regions... the key attributes expected from sales channel for portugal: deep understanding of the......