Ir à oferta completa

SPECIALIST GBS CREDIT & COLLECTIONS - SPANISH SPEAKER

Descrição da oferta de emprego

adidas Porto HUB provides globally unified services to adidas employees, consumers and other users, based on standardized and automated solutions across different functions and markets.
We leverage state of the art technology and encourage a human-centric and innovative mindset to continually raise the bar of the user experience.
This is enabling us to drive operational efficiency, improved agility and better decision-making whilst reducing complexity in adidas.
Our mandate is to be the foundation for an agile and efficient company.
This is our role to support adidas mission of being the best sports brand in the world.
We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce which reflects our consumers and communities.
We champion individual uniqueness and cultivate a culture of belonging, so that everyone can create at their best.
Purpose & Overall Relevance for the Organization.
The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.
The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.
Key Responsibilities.
style="margin-bottom.
.
px;margin-top.
.
px"- -Ensure a timely collection of receivables by working closely with the customer and internal stakeholders and solve any causes of non-payment.
-Ensure that all payments are received are allocated accurately and timely without any errors -Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
-Manage customer relationship, which includes problem resolution and root cause analysis.
-Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
-Perform review, analysis and proposal of release on credit block deliveries.
-Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
-Track disputes, forward to the right department for their solution and follow-up until their closing.
-Identify the improvement opportunities and support their implementation.
-Ensure desktop procedures are updated in line with standards and policies   Key Relationships.
-Cash Application -Customer Primary Data -Account and Sales Operations -Sales -Market Finance   Knowledge, Skills and Abilities -Good Finance Acumen -Experience with SAP and Excel -Experience in a Shared Service environment or similar -Ability to read, write and communicate in English and Spanish in a business environment setting -Ability to pay close attention to detail -High degree of customer orientation -Good Problem solving and analytical skills -Self-motivated and self-directed individual -Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious   Requisite Education and Experience / Minimum Qualifications.
-University degree in Accounting, Business Administration or similar field -2+ years of  relevant work experience in accounting / corporate finance area -Broad and deep theoretical understanding of job function
Ir à oferta completa

Detalhes da oferta

Empresa
  • adidas
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 25/10/2024
Data de expiração
  • 23/01/2025
Customer service representative( italian speaker)
Cluster osl

Requisitos do trabalho fluent italian speaker... salary paid in twelve or fourteen months... 2023 salary: up to 1,200€ monthly gross (excluding performance bonus and/or other benefits)... ambitious to engage with other team members and share experiences... job types: full-time, permanent (probation......

Technical Support Specialist
Cluster OSL

C2 level or german/french/italian fluent speaker knowledge of english level b2 (to ensure you are up to date with training and communication between the departments and employees) outros dados de posição what can you expect from us? fully paid onboarding period (one month), after successfully completing......

Position: Translator and Content Specialist (Portuguese)
DAC SERVICES AND SOLUTIONS LTD

Content updates:- update translated product descriptions, ingredients, feeding recommendations, and other related content as needed... ensure accurate translation of ingredients, feeding recommendations, and other product details... proven experience in translation and content localization, preferably......

Junior Payroll Specialist
Cluster OSL

Job summary: our company is seeking a payroll specialist jr... indefinite full time 1000-135, lisbon, portugal, portugal hr & admin... if you are a detail-oriented payroll professional with a passion for accuracy and compliance, we encourage you to apply for this exciting opportunity......

Customer service representative ( german speaker)
Cluster osl

Requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation and proactivity... ✓team building activities organized by cluster and/or its team members... ✓positive attitude and willingness to perform additional tasks......

Polish speaker Content moderator for Social Media
SmartRecruitments

Your profilenative level of written and verbal communication skills in polish (mandatory);natural fast learner so you can develop your skills within a short period of time;fluency in english (minimum level b2);empathic; motivated and with a positive attitude;attention to detail; experience in dealing......

Customer Service Advisor Arabic Speaker Lisbon
SmartRecruitments

Offer:12 months contract;health insurance... your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management......

Customer service representative ( german or dutch speaker)
Cluster osl

Requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation and proactivity... ✓team building activities organized by cluster and/or its team members... ✓positive attitude and willingness to perform additional tasks......

German Speaker Customer Service (Social Media) Remote work
SmartRecruitments

Supporting customers after they have independently purchased services on facebook, as well as on instagram and whatsapp; handling payment and billing issues (billing issues); independently and proactively finding solutions, with the help of the constantly available knowledge base; requisitos do trabalho......

German speaking customer specialist (M/F) - Porto Hybrid
Eurofirms

We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service......