SLOVAK SPEAKING TRUST AND SAFETY INVESTIGATOR - LISBON
Descrição da oferta de emprego
Slovak Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based Our client is recruiting Slovak speakers for this Trust and Safety Investigator role.
Gross salary per month is EUR + free accommodation for the whole 12 month contract (own room in a shared house/apartment).
Alternatively if no accommodation is required gross salary can be EUR per month instead.
Key Responsibilities.
* Case Review & Assessment.
* Evaluate escalated cases to identify potential policy violations or safety concerns.
* Customer Interaction.
* Respond to customer inquiries through various channels, including phone, helpdesk, and live chat.
* Address inquiries and concerns effectively, especially critical safety cases, while demonstrating empathy.
* Outbound Communication.
* Conduct outbound calls to gather evidence related to complaints from both drivers and customers.
* Customer Service Excellence.
* Provide exceptional service to both riders and drivers by resolving their issues within time limits.
* Offer appropriate solutions and alternatives and follow up to ensure resolution.
* Client Services Expertise.
* Maintain in-depth knowledge of Client services to provide efficient and informed suggestions.
* Decision-Making.
* Make informed decisions based on thorough analysis and established policies.
* Confidentiality & Security.
* Adhere to corporate confidentiality policies and ensure the proper handling of customer information to guarantee data security.
Requirements C2 Slovak and b2 English, candidates must also have work permission for Portugal ie an EU passport or a Portuguese residence card.
Willingness to work shifts and weekends is essential and good general computer skills * Please note relocation to Lisbon is Mandatory and b2 English is required
Detalhes da oferta
- Indeterminado
- 07/11/2024
- 05/02/2025
Strong communication and collaboration skills... excellent problem-solving and troubleshooting skills... program, troubleshoot, and optimize robotic systems to meet performance and quality standards... stay abreast of industry trends and emerging technologies in automation and robotics......
Fluent in german and english... adapt surveys and questionnaires for portuguese-speaking audiences, ensuring cultural relevance and clarity... marketing materials:- translate brochures and other marketing materials from de>pt and en>pt... excellent attention to detail and strong organizational skills......
• creation of hazard analyses and risk assessments • development of reports and safety concepts with respect to iso 26262 • testing and validation in relation to functional safety requirements • definition and monitoring of development interface agreement (dia) as well as analysis of safety relevant......
Apply today and become part of our client's team in lisbon... you will work proactively and independently to reach targets and goals... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls, including urgent situations......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... this position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: -......
Requisitos do trabalho c1-c2 level of greek or slovak or latvian language and b2 english, both oral and written the ability to thrive in a dynamic, team-focused and structured environment an ability to make decision based on rules and policies a passion for helping others achieve results a tolerance......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
The candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for internals)... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
This proposal definesdetailed features& functionality and development methodology... 5 mysql linux and windows json, rest, api... @confidentialnote: mne library of python will be used to explore, visualise and analysehuman neurophysiological data... new remedies ltd (henceforth referred to as “company”......
