Ir à oferta completa

SERVICE OPERATIONS ANALYST

Porto de Mós - Leiria

Descrição da oferta de emprego

Dellent is a consulting company focused in System Information and Telecommunications.
Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.
In this project you’ll contact with the European stock market area and will be able to work for a leading global trading platform that knows the importance of surveillance issues.
Despite its development center being located in Porto and all administrative support in Lisbon, you will be part of a multicultural team that is spread across several European cities.
The job consists in prioritizing and progressing resolution of faults or queries on the full range of systems across all clients, suggesting methods to build and implement measurable improvements to the services, undertaking project work and the implementation of change by performing a QA after any work.
We are looking for a  Service Operations Analyst  for a long term role in this hybrid project in  Porto (Hybrid).
Profile and Skills.
Degree, CET or equivalent in a computer related subject; Excellent communication skills, both oral and written; Excellent interpersonal skills; An affinity with.
O/S – Windows, Linux and/or Solaris; Database – MS SQL/Oracle; Monitoring Systems -Nagios; Network -Juniper/Cisco; Security – TCP/IP, TCPdump, Nessus, Snort; Fluency in English.
Desirable.
Knowledge of financial markets; Knowledge of Equities and Derivatives financial instruments (e.
.
Futures, Options/Warrants); Knowledge of ITIL framework and processes.
Scripting language (Shell/Perl/PHP/Python).
What you can expect from us.
Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Exclusive discounts and offers from our partners; Culture of proximity and transparency.
Your ideas and needs are heard and valued by us! Apply If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to  apply here.
You can also explore our content about the job market  here.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Dellent
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 25/03/2025
Data de expiração
  • 23/06/2025
Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......

Customer service agent with french (M/F) - Porto
Eurofirms

Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......

Analyst Supervisor Dynatrace (FR Courant) - Porto (H/F)
Talentpeople

Nous l'entendons comme le talent augmenté, en exploitant la technologie et l'ia au service des personnes... nous comprenons une cellule dotée d'un talent accru, mettant la technologie et l'ia au service des gens... assurer le suivi du capacity planning détaillé... notre ambition : atteindre l'excellence......

Customer service English / German (m,f) banking
Personalbüro u. herrmann

As customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the......

Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......

Front Desk & Daily Operations
Bikeiberia

Experience in customer service is a plus... job description bike rental process: welcoming guests, suggesting routes, assigning, and receiving bikes guiding city bike tours helping with pre and post tour/rental process basic care of bikes and accessories back-office offeredcompetitive pay, full time......

Patch Management Analyst
Newin

· assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations... operational management · create knowledge articles to document software patch deployment and remediation tasks... · participate in routine audits to......

Customer Service Agents (m/f) Cloud : German or French
Personalbüro U. Herrmann

Tasks provide exceptional customer service via chat, email, and phone... educate users on the platform's features and help them get the most out of their websites... tech-savvy, with the ability to quickly learn new software and tools... requisitos do trabalho experience in customer service, tech......

Customer Service Agents (m/f) Cloud : German or French
Personalbüro U. Herrmann

Tasks provide exceptional customer service via chat, email, and phone... educate users on the platform's features and help them get the most out of their websites... tech-savvy, with the ability to quickly learn new software and tools... requisitos do trabalho experience in customer service, tech......