SERVICE MANAGER (M/F/D)
Descrição da oferta de emprego
- Act as the main point of contact for service execution and performance, both internally and with the customer.
- Manage communication with customers regarding service delivery.
- Oversee service levels, contract scope, and cost management.
- Handle escalation processes, issue management, and complaint resolution.
- Schedule, execute, and document service meetings and reports.
What Were Looking For - High level of responsibility and commitment to contractual goals.
- Resilience and ability to handle stress effectively.
- Minimum of 3 years experience in similar roles.
- Solid knowledge of IT and Service Management functions.
- Certifications in Service Management methodologies (ITIL, ISO).
- Fluency in English.
What We Offer - Competitive salary package based on your experience and role.
- Integration into a young, motivated, and ambitious team.
- Participation in challenging technological environments.
- Ongoing training and development opportunities.
Location Lisbon - Hybrid If youre ready for the challenge and meet the qualifications, apply now!
Detalhes da oferta
- Adecco Recruitment
- Indeterminado
- 23/08/2024
- 21/11/2024
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