SERVICE DESK/DESKTOP MANAGEMENT
Descrição da oferta de emprego
Farás ainda parte de uma equipa cujos projetos terão grande exposição a nível nacional.
Procuramos um(a) consultor de Service Desk/Desktop Management para um projeto em Mozelos (Distrito de Viana do Castelo).
Quem procuramos.
Formação Académica Superior em Engenharia Informática ou experiência equivalente; Experiência em criar e gerir relatórios para monitorização da operação tendo em conta os SLA's, KPIs e OLAs contratados.; Experiência em gerir o alinhamento entre a Operação e a Gestão do Serviço; Experiência em acompanhar as equipas no terreno assim como fazer gestão de recursos; Experiência com Windows; Conhecimento de Hardware e noções de redes informáticas; Conhecimentos ou certificação ITIL; Noções de redes informáticas; Carta de condução válida em Portugal e disponibilidade para deslocações na região; Capacidade analítica, pensamento crítico e criativo; Responsabilidade, proatividade, autonomia e dinamismo; Disponibilidade para deslocações e realizar prevenções; Capacidade de resolução de problemas e de comunicação eficaz.
O que oferecemos.
Seguro de Saúde; Plano de formação ajustado e personalizado, com um orçamento para gastares nas formações e livros técnicos que considerares necessários; Feedback constante e acompanhamento para que possas crescer profissionalmente; Processo de onboarding remoto; Eventos de equipa todos os semestres para que possas viver novas aventuras; Descontos e ofertas exclusivas nos nossos parceiros; Cultura de proximidade e transparência.
As tuas ideias e necessidades são ouvidas e valorizadas por nós!
Detalhes da oferta
- Dellent
- 27/12/2024
- 27/03/2025
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