SERVICE DELIVERY MANAGER (M/F/D)
Descrição da oferta de emprego
What will be your main tasks and responsibilities? Maintain the contact with clients and stakeholders, to ensure that the product is working according to the needs; Oversee the day-to-day delivery of services, ensuring compliance with Application and Service Level Agreements; Act as the primary point of contact for the ERP service issues; Ensure that the service delivery and support processes are on track in terms of consistency and high level.
What is required from you? Degree in Computer Science, Software Engineering or other similar area; Experience in service delivery of CRM, ERP, or niche market software solutions; Experience with implementation workflow of requirements gathering, configuration, documentation, testing, training, hyper care (Go Live), among others; Experience working on teams with different stakeholders; Customer-facing attitude and excellent communication and interpersonal skills.
Fluent in English (both written and spoken).
Sounds like you? Send us your CV and letus talk! About QiBit.
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group.
Our team works daily to connect companies and candidates, developing a close relationship with both.
#LI-LC1
Detalhes da oferta
- QiBit
- Indeterminado
- 21/12/2024
- 21/03/2025
Venha fazer parte dessa equipa de sucesso! requisitos do trabalho • experiência profissional mínima de 8 anos em implementações e suporte sap (target +10) · conhecimento e experiência mínima de 5 anos no módulo de sap mm ou sd (target +7) · conhecimento em s/4hana;• experiência em implementações complexas......
Oferta de posição como spa manager procura-se spa manager para ser terapeuta e spa manager em boutique hotel de luxo na ilha de são miguel, açores, portugal... requisitos do trabalho requisitos: - experiência como spa manager - terapeuta com versatilidade em vários tipos de massagens (clássicas e exóticas)......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Perfil do candidato:- experiência comprovada como key account manager na área do retalho e distribuição... descrição da vaga:estamos à procura de um key account manager experiente para se juntar à nossa equipa! se tens paixão por vendas, uma visão estratégica para o mercado de retalho e és orientado......
We are hiring a reservations manager who will work in our customer service and accept reservations for clients... assist clients by telephone and in person, resolving their questions and organizing their travel plans or reservations... train new staff in reservation processes... computer skillsorganizationcommunication......
Tasks provide exceptional customer service via chat, email, and phone... excellent problem-solving skills and patience when dealing with users... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... educate users on the platform's features and help......
