SENIOR APPLICATION SUPPORT
Descrição da oferta de emprego
Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas.
investments, business solutions or commercial/personal services.
We are looking for a Senior Application Support to work in this project in Lisbon.
Requirements.
Knowledge in scripting languages, network, Windows and Linux environments; 2+ years of experience in SQL (Sybase, Oracle or Microsoft); Knowledge of ITIL, and Unix; Fluent in English.
Main responsibilities.
Support the business in their IT needs and understand the business workflows and scenarios; Maintaining a proper coverage in their designated shift; Voluntarily picking up work and tasks as received over email, tickets or in person; Provide business, team members and other project/task partnering teams updates on the issue/task/project; Documenting and training other team members; Shadow other team members and seek to learn to improve day to day coverage of the platforms; Sharing knowledge within the team as well documenting the issues/incidents for better follow up; Improving day to day tasks by writing scripts and automate tasks that are procedure oriented; Contribute towards better post-release checkouts; Understand the underlying issue and the associated patch fix/release and identify systemic issue; Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
We offer.
Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Culture of proximity and transparency.
Your ideas and needs are heard and valued by us!
Detalhes da oferta
- Dellent
- 03/10/2024
- 01/01/2025
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... ✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and......
Over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
• technical and application expertise for different cloud solutions (min... • strong knowledge of it service management, sap basis and sap application... we are looking for a sap basis senior with the following requirements: requisitos do trabalho • 4-6 years of sap basis working experience;• english......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... resolve product or service problems by clarifying the customer's complaints......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
