SENIOR APPLICATION SUPPORT
Descrição da oferta de emprego
Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas.
investments, business solutions or commercial/personal services.
We are looking for a Senior Application Support to work in this project in Lisbon.
Requirements.
Basic knowledge and capabilities in scripting languages, network, Windows and Linux environments; Good level of SQL (Sybase, Oracle or Microsoft) – minimum 2 years of experience; Business knowledge.
Candidate should be looking to build upon a solid knowledge base in Investment Banking and trade workflow from creation to accounting; ITIL understanding is also a plus; Knowledge of Unix; Good Level of English; Good relational qualities – Good communication; Accuracy, reactivity & proactivity, autonomy and curiosity; Interest to learn the Business; Team Spirit; Client focus.
Main responsibilities.
Support the business in their IT needs and understand the business workflows and scenarios; Maintaining a proper coverage in their designated shift; Voluntarily picking up work and tasks as received over email, tickets or in person; Provide business, team members and other project/task partnering teams updates on the issue/task/project; Documenting and training other team members; Shadow other team members and seek to learn to improve day to day coverage of the platforms; Sharing knowledge within the team as well documenting the issues/incidents for better follow up; Improving day to day tasks by writing scripts and automate tasks that are procedure oriented; Contribute towards better post-release checkouts; Understand the underlying issue and the associated patch fix/release and identify systemic issue; Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
We offer.
Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Culture of proximity and transparency.
Your ideas and needs are heard and valued by us!
Detalhes da oferta
- Dellent
- 22/08/2024
- 20/11/2024
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