SAP SUPPORT SPECIALIST

At IRIUM we want you to always chase your dreams.
Here, prepare yourself to conquer your goals, while enjoying the journey.
We are currently looking for SAP Support Specialist.
JOB RESPONSIBILITIES / ROLE Technical Suppor Diagnose, troubleshoot, and resolve SAP system issues.
Perform system monitoring, performance tuning, and regular system maintenance.
Coordinate with SAP Basis team for system updates, patc hes, and upgrades.
User Support Provide first-line support to end-users for SAP-related inquines and issues.
Assist users with SAP functionalities, ensuring they are fully trained and can leverage the system's capabilities.
Develop and mainta in user documentation and training materials.
Functional Support Work with business users to understand their requirements and translate them into SAP solutions.
Customize and configure SAP modules to support business processes.
Assist in the design, testing, and Implementation of SAP enhancements and new functionalities.
Incident and Problem Management Log and manage support tickets, ensuring timely resolution of issues.
Analyse recurring problems and implement corrective actions to prevent future occurrences.
Collaboration Work closely with other IT teams and externa) SAP consultante to resolve complex issues.
Collaborate with business units to align SAP functionalities with business strategies and objectives.
Mandatory Skills Strong understanding of SAP architecture and functionalities.
- Excellent troubleshooting and problem-solving skills.
Ability to work independently and as part of a team.
- Strong communication and interpersonal skills Experience in Agite product teams.
Hands-on experlence with SAP modules such as Ariba, AP, AR, GL etc - Strong analytical skills and attention to detall Ability to manage multiple tasks and projects simultaneously - Strong written and verbal communication skills in English C1, Spanish C1 HICE TO HAVE SHILLS SAP certification is a plus QUALITIES- Team player Energetic, motivated and determined Pragmatic and results-oriented Adaptable to diverse set of technical responsibilities - Excellent analytical and problem solving skills Productive and able to manage time effectively YEARS OF EXPERIENCE +3 Years Remote Portugal What do we offer? An innovative and growing company, with a lot of opportunities for professional development.
Retribution according to your experience and performance.
Access to flexible pay and medical insurance as a social benefit.
Unlimited access to technological training in free mode.
IRIUM is a company with dynamic and proactive professionals.
Our values ​​are responsibility and commitment to work quality.
This is the spirit we are looking for at IRIUM, whatever your age is.
If you recognize yourself in this, this is your company! We can build the future together.
Let’s talk! At IRIUM we defend a world without stereotypes or limitations and we believe in equality for all, principles that we subscribe to in our Equality Plan and Code of Ethics, guaranteeing equal treatment and opportunities regardless of any personal, physical or social condition.