REMOTE: ORDER SUPPORT SPECIALIST BACKOFFICE (DUTCH SPEAKER)

Discover the perfect balance between working and enjoying the sun as a Payment Specialist for a technology company in a backoffice position.
Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you!Your responsibilities and impact as Payment Specialistwill be.
ackoffice is the core of the role.
andling Inbound Calls from customers replying to a callback request is mandatory.
pecialists perform Outbound Calls whenever applicable to clarify further information with customers.
nsuring fast and swift resolutions for problems occurding during the lifetime of a web purchase.
iaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues.
ou will receive escalations from customer facing colleagues.
kills, qualifications and interests you need to succeed in this role.
ative Dutch speaker with a fluent level of EnglishAbility to work quickly and efficiently under deadlinepressure.
roven ability to work and make decisions with minimal supervision.
ery good accuracy and attention to detail, understandingthat small details can make the biggest difference.
s this job is directly related to order volume, flexibility isrequired and will occasionally involve overtime work.
orking in a back-office environment with customersatisfaction in mindKnowledge of SAP is an advantage; otherwise, we can helpwith that.
hat’s in it for you?Type of contract.
a long-term fixed term contract, renewable every yearWorking hours.
full time (40h/week)Monday to Sunday, availability to work between 7am - hours a day (plus one hour for lunch/dinner), on a rotational scheduleSalary conditions (*) – 2 options.
ncluding free accommodation (shared flat, all bills included).
€ gross/monthExcluding accommodation.
€ gross/monthFor international candidates.
eimbursement of your initial flight expenses after 3monthsHelp in paperwork, opening bank account, etc.
upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (10days).
euros per dayWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company.
ocated in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunitiesfor Dutch speakers in SpainorPortugal,or send us your CV to be considered for other projects or future opportunities.