REMOTE CUSTOMER SUPPORT IN PORTO FOR GERMAN SPEAKERS
Descrição da oferta de emprego
Customer Support Specialist (German Native Remote) Location.
Porto (Remote) Key Responsibilities.
Respond to customer queries via phone email and chat in a timely and professional manner.
Troubleshoot and resolve customer issues providing accurate information about our products and services.
Maintain a high level of customer satisfaction by offering personalized support and addressing customer concerns efficiently.
Work closely with the team to ensure consistent and reliable customer service.
Follow established protocols for handling various customer scenarios escalating complex issues to higher support levels when necessary.
Requirements.
Native German speaker with excellent communication skills (both written and verbal).
Fluent in English for internal communication.
Previous experience in customer support or a related field is a plus.
Ability to work rotational shifts Monday to Friday including bank holidays.
Strong problemsolving skills empathy and a customerfocused mindset.
Comfortable working remotely with a reliable internet connection.
What We Offer.
Remote work from Porto with a structured schedule and weekends off.
Competitive salary and benefits.
A supportive and dynamic work environment.
Opportunities for growth and development within the company.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Indeterminado
- 17/10/2024
- 15/01/2025
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... apply today and become part of our client's team in lisbon... as the first point of contact, you will be responsible for resolving......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
” we are looking for german speaking employees for our team in lisbon to support our customers... respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented respond to inbound customer requests , document relevant case information......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemieckie i polskie, którzy będą wysyłać do naszych klientów (połączenie przychodzące, e-maile i czaty) twoje: zadanie odbieranie rozmów telefonicznych lub czatów od klientów, informacje dotyczące rodzaju ich polisy ubezpieczeniowej......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
Firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe......
We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... do you link speak several language? are you fluent in german? do you have good......
If you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity... our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
” we are looking for french speaking employees for our team in lisbon to support our customers... respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented respond to inbound customer requests , document relevant case information......