QUALITY ASSURANCE MANAGER (FRENCH SPEAKER)

Company Description Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.
The Centre of Expertise, based in Porto, currently has more than employees from over 30 nationalities, organised in three main departments.
Information Technology, Banking Support Activities and Compliance.
These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group.
The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.
A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale.
a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.
In , Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time.
This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.
Job Description Develop and Implement Quality Strategy.
Develop quality strategies and policies in collaboration with senior management and other departments to ensure alignment with business goals.
Manage QA Team.
Recruit, train, and mentor QA team members, ensuring their professional development and managing team performance to achieve quality objectives.
Test Planning and Execution.
Plan, organize, and oversee the execution of quality tests to ensure that products meet defined quality standards.
Monitor and Analyze Test Results.
Analyze test results to identify defects or non-conformities and work with development teams to resolve identified issues.
Continuous Improvement.
Identify opportunities for process improvements, implement corrective and preventive measures, and promote a culture of quality throughout the organization.
Compliance and Audits.
Ensure that processes and products comply with regulatory and industry standards, prepare for and lead internal and external quality audits.
Documentation.
Maintain comprehensive and accurate documentation of quality processes, test results, audits, and continuous improvement plans.
Cross-Functional Collaboration.
Work closely with development, marketing, product management, and customer service teams to ensure quality expectations are met.
Quality Training and Awareness.
Develop and implement training programs to raise employee awareness of quality importance and promote best practices.
Qualifications Professional Experience.
Minimum of 3 to 5 years of experience in a similar role in quality assurance, preferably in the [industry] sector.
Education.
Bachelor’s degree in Computer Science, Engineering, Quality Management, or a related field.
Technical Skills.
In-depth knowledge of quality control processes, testing methods, and QA tools (e.
., Jira, Selenium).
Management Skills.
Experience in team management, project planning, and coordinating cross-functional activities.
Analytical Skills.
Strong analytical and problem-solving skills, with the ability to interpret test results and identify trends and underlying issues.
Communication Skills.
Excellent written and verbal communication skills, with the ability to collaborate effectively with diverse teams.
Attention to Detail.
High level of rigor and precision in verifying products and processes to ensure compliance with quality standards.
Languages.
French (Mandatory)  Additional Information Experience with certified quality management systems (e.
., ISO ).
Knowledge of Agile development methodologies.
Experience implementing automated testing strategies and performance testing.
#MuchMoreThanJustAJob Early morning.
Campo 24 de Agosto.
In 4 minutes, you are clocking in at the office.
Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods.
This Purple Day is going to be a busy one.
daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.
Lunch break.
Today, your Team is onboarding newcomers, but also welcoming French colleagues.
the perfect excuse to walk downtown and bond over a  francesinha.
When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).
Back inside.
Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village.
The afternoon went flying (tasks, meetings, some jokes with your teammates).
End it on a high note.
celebrating cultural diversity with a Diwali, the Indian festival of lights.
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning.
Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session.
If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.
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