PROGRAMME SUPPORT LEAD

Position Description.
Put yourself at the centre of the digital revolution, motivating highly talented Agile teams to deliver complex projects that matter.
Our Programme Support Leads are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.
CGI was recognised in the Sunday Times Best Places to Work List and has been named one of the ‘World’s Best Employers’ by Forbes magazine.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you’ll be part of an open, friendly community of experts.
We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of this project, we require single UK Nationals.
All applicants must hold or be prepared to undergo National Security Vetting (NSV), Security Check (SC), level.
There is a strong preference for an individual to be based in Northern Ireland for this role, however consideration will be given to candidates who can travel to Belfast regularly (approximately twice a month for two day visits Your future duties and responsibilities.
Join our dynamic team as a Programme Support Lead, where you will play a crucial role in delivering comprehensive program support for our contract.
his position requires a detail-oriented and proactive professional dedicated to maintaining and enhancing operational and administrative processes.
• Documentation Maintenance.
Oversee updates to client-facing tools, such as team contact lists and leave/availability trackers.
• Programme Status Monitoring.
Conduct monthly programme status checkpoints to ensure all milestones are being met.
• Process Oversight.
Manage and issue updates for Step F processes, ensuring complete mobilisation of programme activities.
• Report Coordination.
Coordinate and manage internal fortnightly executive reporting packs and weekly leadership team packs.
• Risk Management.
Support internal risk sessions, maintain and update risk registers, and coordinate with partners for risk updates.
• Action Register Tracking.
Maintain and track actions within internal registers and support programme teams in meeting management and action tracking.
• Board Pack Preparation.
Assist in the preparation and delivery of board packs and related artefacts.
• Induction Pack Maintenance.
Ensure that comprehensive induction packs are up-to-date and accessible.
• Document Management.
Oversee the maintenance of document management processes and update toolset 'how-to' processes as needed.
• Terms of Reference.
Regularly update the programme team's Terms of Reference to reflect current operations.
• Ad-hoc Support.
Provide additional support for programme activities as required to meet the evolving needs of the project.
Required qualifications to be successful in this role.
• Demonstrable experience in programme and change management within regulated sectors.
• Proven ability to manage large, complex teams and projects, preferably within financial services or telecommunications.
• Strong stakeholder management skills with the ability to communicate effectively at all organizational levels.
• Proficiency in IT service delivery and operations management.
• Acute attention to detail with a proactive approach to problem-solving.
• Experience in financial and commercial management.
• Familiarity with modern project management tools and methodologies (e.
., Lean Six Sigma, Agile/Scrum, PMM tools like Jira and Confluence).
#LI-MW2 Skills.
Change Management Client Management Project Management What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.