OPERATIONAL CHANGE CONSULTANT &#; SERVICENOW HAM &#; BRUSSELS

Belgium Type Contract Operational Change Consultant - ServiceNow HAM - Brussels - 6-12 months+ For a large client located in Brussels, Belgium we are looking for an Operational Change Consultant focused on ServiceNow HAM for a 6 month extendable contract.
You must speak Dutch and English (French advantageous) and be able to work onsite in Brussels, Belgium 1-2 days per week.
The Role Assist in digital operations strategies, process optimization, and performance monitoring.
Support the integration of ServiceNow with local systems, ensuring alignment with global strategies.
Collect and analyze data to create actionable insights.
Monitor, escalate, and resolve incidents while minimizing disruptions.
Maintain local process documentation and promote knowledge sharing.
Provide training and ongoing support for local teams, including onboarding in Brussels.
Ensure adherence to policies, assist with audits, and maintain accurate documentation.
Collaborate with central teams to address challenges and align with transformation goals.
Identify and implement local improvements aligned with broader strategies.
Experience Over 5 years experience supporting HAM (Hardware Asset Management) programs in ServiceNow Understanding of HAM processes, asset reconciliation and lifecycle tracking Operation workflows for hardware asset requests and maintenance  Experience with monitoring and maintaining ServiceNow CMDB for HAM  Operational incidents, changes, and problems for HAM functionality Knowledge of ServiceNow upgrades and ensuring HAM program continuity during version changes.
Excellent documentation skills to support the handover of HAM processes to operations teams If interested please apply with your latest CV and best number to reach you on.